- January 12, 2016
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In a survey conducted by bricks and mortar agency Haart using 700 people, it found that 82% who sold through a traditional agency were either satisfied or very satisfied with the experience, whilst 88% say having a face-to-face meeting with an estate agent was very important or important to the process.
They say the evidence suggests 4% of people in the UK who have sold a home have used an online agent.
The survey also discovered that most believe using a traditional high street estate agent can add 5% to the value of their home. The top factor for people saying why they would choose a traditional estate agent over an online agent was “Getting the best price”
The survey showed that there was mistaken public opinions on traditional agents’ fees. Around 76 % of people believed the fees to be higher than the average 1.0 to 2.0% and one in nine people believed agents are charging up to 10% more.
Haart chief executive, Paul Smith says “Estate agents charge a fee for a skilled service which often includes deployment of expert negotiation skills to keep property chains together – and that fee is much lower than most people believe. It’s also not a flat rate with a seller only paying if their home is in fact sold. This means high street estate agents will work really hard and are motivated to achieve the best possible price for their clients”.