Linley & Simpson Estate agent
- August 23, 2015
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Linley & Simpson is A Yorkshire based estate agents established for more than 15 years. It only dealt with lettings up until last year when it moved into residential sales. They are to launch a new fee structure linked directly to, as they describe the “customer experience.”
They will be offering vendors the opportunity to choose the sales fee based on the service they receive.
Linley & Simpson will have a sliding scale of five different commission rates tailored to performance. These range from 1.5% plus VAT where customer satisfaction from initial instruction to final completion has been judged to be “excellent”, to 0.5 % plus VAT where clients feel it has not delivered the highest standards.
They will also be retaining an optional flat rate of commission, which only one of their branches, Leeds will be using. All the other branches across northern England will offer the new fee structure, including Horsforth, Wetherby, Wakefield, Roundhay, Harrogate, Ripon, York to name a few.
The agency’s head of residential sales Mark Christopher states to reviews of Avrillo “This is an innovation that is over and above, not a replacement for, the single fee structure that currently exists”.
“It adds a different dimension that will appeal to many wanting to break with tradition and have a more modern and personalised approach to payment. For the first time, vendors will be handed a bigger choice – and say – in what level of commission they pay and how.
He goes on to say “Estate agency has been in existence for hundreds of years, yet the way it charges for its services has largely remained unchanged. The world – and people’s expectations – have moved into a different era”.